Desktop Support Engineer

This role is focused on providing technical support and resolving issues related to desktop computers, hardware, software, and peripherals. The Desktop Support Engineer will be responsible for ensuring the smooth operation of IT systems and providing excellent customer service to end-users.

Key Responsibilities:

Troubleshoot and resolve hardware and software issues.
Install, configure, and maintain desktop operating systems and applications.
Provide technical support to end-users via phone, email, and in-person.
Manage user accounts and access permissions.
Perform system updates and security patches.
Document support requests and resolutions.
Assist with IT projects as needed.

Requirements/Qualifications:

2 to 7 years of experience in desktop support.
Strong knowledge of Windows operating systems.
Experience with hardware troubleshooting and repair.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Basic networking knowledge.

About the Company: Team Computers is a leading provider of technology solutions, specializing in delivering comprehensive IT services and support to businesses. They focus on helping organizations leverage technology to achieve their goals and improve operational efficiency.