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HRO Help Desk

Navayuga Consultancy

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Bengaluru, Mumbai, All AreasEngineering and ConstructionCloud InfrastructureSupply Chain
Help DeskHR SupportCustomer ServiceCommunicationProblem SolvingHR PoliciesBenefits AdministrationHR SystemsTroubleshootingRecord Keeping

HRO Help Desk

This role focuses on providing comprehensive support and assistance to employees regarding human resources processes and inquiries. The ideal candidate will possess excellent communication and problem-solving skills, ensuring a positive and efficient experience for all users.

Key Responsibilities:

  • Responding to employee inquiries related to HR policies, benefits, and procedures.
  • Troubleshooting and resolving HR-related issues.
  • Providing guidance and support to employees on HR systems and tools.
  • Escalating complex issues to appropriate HR specialists.
  • Maintaining accurate records of employee interactions and resolutions.

Requirements/Qualifications:

  • 1 to 6 years of experience in a help desk or customer service role.
  • Strong understanding of HR principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite.

About the Company: Navayuga Consultancy is a leading organization providing engineering, procurement, and construction services. They are dedicated to delivering innovative solutions across various sectors, contributing to infrastructure development and growth.

AI enhanced job description

Source: hudsonsignalsRecruiter: Rekroot
Posted: 9/15/2026
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