Customer Support Sales Collection Executive

This role involves providing exceptional customer support while actively engaging in sales and collection activities. The ideal candidate will possess strong communication and problem-solving skills, with the ability to build rapport with customers and effectively manage accounts.

Key Responsibilities:

Providing prompt and courteous customer support via various channels.
Identifying and pursuing sales opportunities within existing customer base.
Managing and resolving customer accounts, including collections.
Maintaining accurate records of customer interactions and transactions.
Collaborating with internal teams to ensure customer satisfaction.

Requirements/Qualifications:

1 to 5 years of experience in customer service, sales, or collections.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Proficiency in using CRM software and Microsoft Office Suite.

About the Company:

Wroots Global Private Limited is a dynamic organization focused on delivering innovative solutions within the business services sector. They are committed to providing high-quality services to their clients.