Navan is searching for a dynamic and results-driven Senior Program Manager to join our Strategy & Operations team. Reporting directly to the Director of Strategy & Operations, this is a highly visible, high-impact role designed for a leader who excels at turning high-level business strategy into flawless operational execution. In this role, you will act as the connective tissue across Navan’s core business functions—partnering closely with Product, Go-To-Market (GTM), Engineering, and Customer Success to drive our most critical, complex initiatives. You will be responsible for orchestrating cross-functional programs from inception to delivery, navigating ambiguity with ease, and building the scalable processes required to support Navan’s rapid global growth. If you are a strategic thinker who loves rolling up your sleeves to solve complex operational puzzles, we want you on our team. What You’ll Do: <ul> <li>Drive Strategic Initiatives: Lead the end-to-end execution of top-tier, cross-functional corporate programs that directly support Navan’s strategic roadmap and revenue goals.</li> <li>Orchestrate Cross-Functional Alignment: Serve as the primary driver and central point of contact for complex projects, seamlessly aligning stakeholders across GTM, Product, Operations, and Finance to ensure unified execution.</li> <li>Establish Operational Rigor: Build and manage comprehensive program plans, define clear KPIs, and establish a regular operating cadence (e.g., steering committees, status reports, QBRs) to keep teams accountable and on track.</li> <li>Identify and Mitigate Risk: Proactively spot roadblocks, dependencies, and operational bottlenecks before they impact delivery. Escalate thoughtfully to the Director of Strategy & Operations and executive sponsors with proposed, data-backed solutions.</li> <li>Process Optimization: Continuously evaluate our internal workflows. Design, implement, and iterate on scalable processes that improve cross-team velocity and operational efficiency as Navan grows.</li> <li>Executive Communication: Translate complex project updates, risks, and data into crisp, actionable insights for senior leadership and C-suite stakeholders.</li> <li>Champion Change Management: Ensure new processes, systems, and strategies are effectively rolled out and adopted across the organization through clear communication and enablement.</li> </ul> What We’re Looking For: <ul> <li>Experience: 6+ years of progressive experience in program management, business operations, strategy, or management consulting, preferably within a fast-paced B2B SaaS, hyper-growth tech, or fintech environment.</li> <li>Execution Powerhouse: A proven track record of successfully leading complex, multi-departmental programs from concept to launch with measurable business impact.</li> <li>Analytical & Data-Driven: You don’t just track tasks; you measure outcomes. You are highly comfortable using data to inform program strategy, measure success, and diagnose operational issues.</li> <li>Influence Without Authority: Exceptional stakeholder management skills. You can motivate, align, and drive consensus among cross-functional leaders and individual contributors alike, even when they don't report to you.</li> <li>Communicate with Candor: Outstanding written and verbal communication skills. You can distill complex programmatic details into clear executive summaries and are comfortable presenting to senior leadership.</li> <li>Comfort with Ambiguity: You thrive in dynamic, fast-changing environments. When the path isn't perfectly clear, you take the initiative to define it, bringing structure to chaos.</li> <li>Operational Urgency: You possess a strong bias for action. You balance a strategic mindset with the tactical grit needed to get things done quickly and to a high standard.</li> <li>Education & Certifications: Bachelor’s degree in Business, Economics, Management, or a related field. PMP, Agile, or Lean Six Sigma certifications are a plus, but practical, proven experience is paramount.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.</div><div class="title">Pay Range</div><div class="pay-range">$103,050—$229,200 USD</div></div></div><div class="content-conclusion">  Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.  Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.  <ul> <li> **Your rights:** If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email <a href="https://my.metaview.app/applications/opt-out?organization=15dd7e883f">here</a>. Your decision to do so will not affect how your candidacy is evaluated.  </li> </ul> Please refer to our<a href="https://navan.com/candidate-privacy-notice"> Candidate Privacy Notice</a> for more information about our processing of personal data, and your rights.</div>

Senior Program Manager, Strategy & Operations