Team Lead - Field Engineer

This role involves leading a team of field engineers responsible for the installation, maintenance, and support of critical systems. The Team Lead will oversee field operations, ensuring high-quality service delivery and customer satisfaction while managing team performance and development.

Key Responsibilities

Lead and mentor a team of field engineers.
Oversee the installation, configuration, and maintenance of systems.
Troubleshoot and resolve complex technical issues in the field.
Ensure adherence to safety protocols and quality standards.
Manage project timelines and resources effectively.
Collaborate with internal teams to resolve customer issues.
Provide technical training and support to the field team.

Requirements/Qualifications

Extensive experience in field engineering or a related role.
Proven leadership and team management skills.
Strong technical expertise in relevant systems.
Excellent problem-solving and troubleshooting abilities.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with customer service and relationship management.

About the Company

Addepar provides sophisticated technology solutions for financial professionals. They empower clients to manage and analyze complex portfolios, offering insights and tools to optimize investment strategies and deliver exceptional client service.