Assistant General Manager / Senior Manager

This role offers a unique opportunity to contribute to the operational excellence and strategic growth of a leading hospitality organization. The Assistant General Manager/Senior Manager will be responsible for overseeing various aspects of hotel operations, ensuring exceptional guest experiences, and driving profitability.

Key Responsibilities:

Manage and oversee daily hotel operations, ensuring adherence to established standards and procedures.
Lead and motivate a team of hospitality professionals, fostering a positive and productive work environment.
Monitor guest satisfaction and proactively address any concerns or complaints.
Develop and implement strategies to maximize revenue and minimize costs.
Ensure compliance with all relevant safety and security regulations.
Manage vendor relationships and negotiate contracts to secure favorable terms.
Oversee budgeting and financial reporting processes.
Participate in the development and implementation of marketing and promotional initiatives.

Requirements/Qualifications:

Extensive experience in hotel management or a related field.
Proven leadership and team management skills.
Strong understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
Excellent communication and interpersonal skills.
Ability to work effectively under pressure and manage multiple priorities.
Financial acumen and budgeting experience.
Commitment to providing exceptional guest service.

About the Company:

Miros Hotels & Resorts is a hospitality company dedicated to providing memorable experiences for guests. We focus on creating welcoming environments and delivering exceptional service within the hospitality sector.