Collection Executive

This role focuses on managing and recovering outstanding payments while maintaining positive customer relationships. The Collection Executive will be responsible for proactively contacting debtors, negotiating payment plans, and ensuring timely resolution of overdue accounts.

Key Responsibilities

Contacting debtors via phone, email, and other channels to discuss outstanding balances.
Negotiating payment arrangements and settlements to maximize recovery.
Maintaining accurate records of all collection activities and communications.
Following up on payment promises and escalating unresolved cases as needed.
Ensuring compliance with relevant regulations and company policies.

Requirements/Qualifications

1 to 2 years of experience in collections or a related field.
Strong communication and negotiation skills.
Ability to work independently and as part of a team.
Excellent organizational and time management skills.
Proficiency in using collection software and Microsoft Office Suite.

About the Company

Richpe Fintech operates within the financial technology sector, providing innovative solutions to streamline financial processes. The company is dedicated to leveraging technology to improve efficiency and accessibility in the financial landscape.