Forward Deployed Engineer

This role involves providing on-site technical support and expertise to ensure the smooth operation and optimal performance of critical network infrastructure. The Forward Deployed Engineer will work closely with clients to troubleshoot complex issues, implement solutions, and proactively maintain systems, contributing to the overall stability and reliability of their IT environment.

Key Responsibilities:

Troubleshoot and resolve complex network issues.
Implement and maintain network infrastructure solutions.
Provide on-site technical support to clients.
Proactively monitor network performance and identify potential problems.
Document technical configurations and procedures.
Collaborate with remote engineering teams to escalate and resolve issues.
Participate in project deployments and upgrades.

Requirements/Qualifications:

Experience in network engineering and support.
Strong understanding of networking protocols and technologies.
Experience with Cisco network devices.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with network monitoring tools.

About the Company: Cisco is a global leader in technology, focused on connecting people, organizations, and communities. They provide innovative solutions for networking, security, and collaboration, enabling businesses to thrive in a digital world.