AR Caller - Behavioural Health

This role involves providing support and assistance to individuals navigating the behavioral health system. The AR Caller will be responsible for verifying insurance coverage, obtaining authorizations, and communicating with healthcare providers and insurance companies to ensure seamless patient care.

Key Responsibilities:

Verify patient insurance eligibility and benefits.
Obtain pre-authorization and referrals for medical services.
Communicate effectively with patients, healthcare providers, and insurance representatives.
Maintain accurate and up-to-date patient records.
Resolve insurance-related issues and discrepancies.
Adhere to HIPAA guidelines and maintain patient confidentiality.

Requirements/Qualifications:

1 to 6 years of experience in a related field.
Strong communication and interpersonal skills.
Excellent attention to detail and organizational abilities.
Ability to work independently and as part of a team.
Familiarity with medical terminology and insurance processes.
Proficiency in computer applications.

About the Company: Adecco India is a global leader in workforce solutions, connecting talent with opportunities across various industries. They specialize in providing staffing and recruitment services to businesses of all sizes, helping organizations find the right people to achieve their goals.