Relationship Manager - Home Loan (LAP)

This role involves building and maintaining strong customer relationships while driving the sales of home loans and loan against property (LAP) products. The Relationship Manager will be responsible for identifying and acquiring new customers, processing loan applications, and ensuring a smooth and satisfactory customer experience.

Key Responsibilities:

Identify and acquire new customers through various channels.
Assess customer financial needs and recommend appropriate home loan and LAP products.
Process loan applications accurately and efficiently, ensuring compliance with bank policies.
Build and maintain strong relationships with existing customers to ensure retention and cross-selling opportunities.
Provide excellent customer service and resolve customer queries and complaints promptly.
Meet and exceed sales targets.
Stay updated on market trends and competitor offerings.

Requirements/Qualifications:

Bachelor's degree or equivalent.
0-5 years of experience in sales, preferably in the financial services industry.
Strong communication and interpersonal skills.
Excellent customer service skills.
Ability to work independently and as part of a team.
Proficiency in computer applications.

About the Company: Equitas Small Finance Bank is a financial institution dedicated to providing accessible and innovative financial solutions. The bank focuses on serving the needs of individuals and businesses, contributing to financial inclusion and economic growth.