Assistant Manager - CAT Loyalty

This role focuses on managing and enhancing customer loyalty programs within the insurance sector. The Assistant Manager will be responsible for the strategic development, implementation, and ongoing optimization of loyalty initiatives to improve customer retention and engagement.

Key Responsibilities:

Develop and implement loyalty program strategies aligned with business objectives.
Analyze customer data to identify trends and opportunities for program improvement.
Manage relationships with vendors and partners involved in loyalty program operations.
Monitor program performance and provide regular reports to stakeholders.
Ensure compliance with regulatory requirements and internal policies.
Collaborate with cross-functional teams to integrate loyalty initiatives across the customer journey.

Requirements/Qualifications:

Bachelor's degree in a related field.
1 to 5 years of experience in loyalty marketing, customer relationship management, or a related area.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.

About the Company: Axis Max Life Insurance Limited is a leading provider of life insurance and financial solutions. The company is dedicated to helping individuals and families achieve their financial goals through innovative products and exceptional service.