Techno Functional Consultant

This role involves providing expert guidance and support for Oracle CX Cloud implementations. The Techno Functional Consultant will be responsible for bridging the gap between technical and functional teams, ensuring successful project delivery and client satisfaction.

Key Responsibilities:

Configure and customize Oracle CX Cloud solutions to meet client requirements.
Provide technical expertise and support throughout the project lifecycle.
Collaborate with functional consultants to translate business needs into technical solutions.
Troubleshoot and resolve technical issues related to Oracle CX Cloud.
Develop and maintain technical documentation.
Participate in system testing and user acceptance testing.
Provide training and knowledge transfer to client teams.

Requirements/Qualifications:

Proven experience as a Techno Functional Consultant in Oracle CX Cloud.
Strong understanding of Oracle CX Cloud modules (e.g., Sales, Service, Marketing).
Experience with configuration, customization, and integration of Oracle CX Cloud.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with data migration and integration.

About the Company: Oracle is a global technology company that provides a wide range of software and cloud solutions. They help organizations across various industries innovate and grow by delivering cutting-edge technology and services.