Voice Process Executive

This role involves handling customer interactions with professionalism and efficiency, providing support and resolving inquiries. The ideal candidate will possess excellent communication skills and a customer-centric approach.

Key Responsibilities

Handling inbound and outbound customer calls
Providing product and service information
Resolving customer complaints and issues
Processing orders and transactions
Maintaining accurate records of customer interactions

Requirements/Qualifications

3 to 7 years of experience in a voice process role
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Proficiency in computer applications

About the Company

Teksills India Private Limited is a provider of solutions focused on enabling businesses to achieve their goals. They offer a range of services designed to optimize operations and enhance customer experiences.