Telecalling Executive

This role involves engaging with potential customers through phone calls to promote products and services. The Telecalling Executive will be responsible for generating leads, providing information, and ultimately driving sales. This position requires excellent communication skills, a proactive attitude, and the ability to build rapport with customers.

Key Responsibilities:

Making outbound calls to prospective customers.
Responding to inbound inquiries and providing product/service information.
Qualifying leads and scheduling appointments for sales representatives.
Maintaining accurate records of calls and customer interactions.
Achieving daily/weekly/monthly call volume and sales targets.
Following up with customers to ensure satisfaction and address any concerns.

Requirements/Qualifications:

Proven experience in telecalling or customer service.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong sales and negotiation skills.
Proficiency in using CRM software and other relevant tools.
High school diploma or equivalent.

About the Company: This company is a prominent player in the jewelry industry, dedicated to crafting exquisite pieces and providing exceptional customer service. They specialize in creating timeless designs and upholding a legacy of quality and artistry.