Duty Manager

This role involves overseeing daily operations and ensuring the smooth functioning of a residential complex. The Duty Manager is responsible for maintaining a safe, secure, and comfortable environment for residents, while also managing staff and addressing any concerns that may arise.

Key Responsibilities:

Supervising and coordinating the activities of support staff.
Ensuring the security and safety of the premises and residents.
Responding to resident inquiries and resolving complaints promptly and effectively.
Maintaining the upkeep and cleanliness of common areas.
Managing vendor relationships and ensuring service quality.
Enforcing community rules and regulations.
Handling emergency situations and coordinating appropriate responses.

Requirements/Qualifications:

Proven experience in a supervisory or management role, preferably in property management or a related field.
Strong leadership and communication skills.
Ability to handle conflict and resolve issues effectively.
Excellent organizational and time-management skills.
Knowledge of safety and security protocols.
Ability to work independently and as part of a team.

About the Company: SD Dream Homes is a real estate company focused on developing and managing high-quality residential properties. They strive to create vibrant and welcoming communities for their residents.