Shift Manager / Store Manager

This role involves overseeing the daily operations of a retail store, ensuring exceptional customer service, and managing a team to achieve sales targets. The Shift Manager/Store Manager is responsible for maintaining store standards, inventory control, and creating a positive work environment.

Key Responsibilities:

Supervise and motivate store staff to deliver excellent customer service.
Manage daily store operations, including opening and closing procedures.
Ensure adherence to company policies and procedures.
Monitor inventory levels and manage stock replenishment.
Handle customer complaints and resolve issues effectively.
Maintain a clean and organized store environment.
Train and develop new employees.
Ensure compliance with health and safety regulations.

Requirements/Qualifications:

Proven experience in a retail management or supervisory role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work effectively under pressure.
Customer-focused approach.
Proficiency in basic computer applications.
Experience with inventory management.

About the Company: Jubilant Foodworks is a leading food service company operating a portfolio of popular restaurant brands. The company focuses on delivering quality food and exceptional dining experiences to customers across various locations.