RCM AR Specialist - Customer MDM and Billing Operations

This role focuses on managing and optimizing Revenue Cycle Management (RCM) and Accounts Receivable (AR) processes, specifically related to customer Master Data Management (MDM) and billing operations. The ideal candidate will possess a strong understanding of healthcare billing practices and experience in ensuring accurate and timely revenue capture.

Key Responsibilities:

Manage and resolve AR discrepancies and denials.
Maintain and update customer MDM records to ensure data integrity.
Process and reconcile billing transactions.
Collaborate with internal teams to resolve billing issues and improve processes.
Ensure compliance with relevant regulations and industry standards.
Analyze billing data to identify trends and areas for improvement.

Requirements/Qualifications:

Experience in RCM and AR processes.
Knowledge of customer MDM principles and practices.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in relevant software and systems.

About the Company: Genpact is a global professional services firm that helps businesses transform and improve their operations. They provide a range of services, including business process management, technology consulting, and digital solutions, to clients across various industries.