Outbound Officer

This role focuses on engaging with potential customers and providing them with information about banking products and services. The Outbound Officer will play a crucial role in expanding the bank's customer base and promoting financial literacy within the community.

Key Responsibilities:

Contacting potential customers through various channels, including phone and email.
Presenting banking products and services in a clear and concise manner.
Addressing customer inquiries and resolving issues promptly.
Maintaining accurate records of customer interactions.
Meeting sales targets and contributing to the overall growth of the bank.

Requirements/Qualifications:

1 to 5 years of experience in a customer service or sales role.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong problem-solving skills.
Proficiency in computer applications.

About the Company: Kotak Mahindra Bank is a leading financial services provider committed to delivering innovative and customer-centric solutions. The bank operates within the financial services sector, offering a wide range of products and services to individuals and businesses.