Travel Voice Process Executive

This role involves providing exceptional customer service and support related to travel arrangements. The Travel Voice Process Executive will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for travelers.

Key Responsibilities:

Responding to customer inquiries via phone and other communication channels.
Assisting customers with travel bookings, modifications, and cancellations.
Troubleshooting travel-related issues and providing effective solutions.
Maintaining accurate records of customer interactions and transactions.
Adhering to company policies and procedures.

Requirements/Qualifications:

Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work effectively in a fast-paced environment.
Customer service experience preferred.
Proficiency in computer applications.

About the Company: Iqor is a global provider of business process outsourcing services. They help organizations improve their operations and deliver exceptional customer experiences across various industries.