Telecaller / Customer Care

This role involves providing excellent customer service and support through telephone interactions. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. This position requires strong communication skills, empathy, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Answering inbound customer calls and providing assistance.
Resolving customer complaints and issues efficiently.
Providing information about products and services.
Maintaining accurate records of customer interactions.
Following up with customers to ensure satisfaction.

Requirements/Qualifications:

HSC or equivalent qualification.
Fresher candidates are welcome.
Excellent communication skills in Hindi and Marathi.
Strong customer service orientation.
Ability to handle pressure and work in a team.
Basic computer literacy.

About the Company: Credicus Business Services provides business support solutions. They focus on delivering quality services to help businesses thrive in a competitive landscape.